Service Catalog

Categories (12)

Administrative and Business

Enterprise services that support the administrative and business needs of the university.
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Communication and Collaboration

IT services that facilitate institutional communication and collaboration needs.
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Desktop and Mobile Computing

Services that enable community members to do their day-to-day work, including providing access to enterprise services.
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Identity and Access Management

Services relating to authentication, access, role-based provisioning, etc.
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Infrastructure

Enterprise-level hardware, operating systems, and network infrastructure that provide underlying support for institutional activities.
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Printing Services

Printing services for Illinois Tech owned devices, personal computers, and mobile devices.
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Professional Services

Services that are consultative in nature, in contrast to the other categories, which tend to be technology based; these may be a combination of customer-facing and non-customer-facing services.
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Research Technologies and Support

Services and support for the research data lifecycle.
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Information Security

Infrastructure and services that provide security, data integrity, and compliance for institutional activities.
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Teaching and Learning

Instructional technology, tools, and resources directly supporting teaching and learning.
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Software and Applications

Illinois Tech OTS provides multiple campus-licensed software options for purchase or for download on University machines.
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Distributed Units

Services provided by non-OTS IT teams
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Services (1)

General Technical Support

Not sure what you're looking for and need technical assistance? We're here to help!