Popular Services

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TeamDynamix, Illinois Tech’s IT Service Management platform acts as Illinois Tech’s primary ticketing and ITSM system.


Email and calendaring services provide standard individual e-mail, calendaring, and contact management services.


Illinois Tech's agreement with Microsoft offers Microsoft Office software, core client access licenses, and operating system upgrades for University-owned computers


Illinois Tech OTS's Remote Support Assistance application (powered by Bomgar) allows technical specialists to troubleshoot computers, smartphones, servers, and other devices by controlling them remotely.


The Support Desk provides Service Desk and catch-and-dispatch services via phone, email, and chat to support the incident and service request processes for Illinois Tech OTS and other partners.


Your department may have a ChemDraw/ChemOffice Subscription License, enabling you to have access to the latest version of the market-leading chemical drawing software.


Illinois Tech's agreement with Adobe offers the full Adobe Creative Cloud software suite for purchase by faculty and staff.


BuyIt is Illinois Tech's internal name for Unimarket, a web-based ordering tool integrated with Banner Finance.


Mailing lists are an easy way to reach a lot of people very quickly by automating the distribution of e-mail to all those who subscribe to the mailing list.


SharePoint is an online content and document management tool available for students, faculty, and staff to create web sites and manage file libraries.


Illinois Tech Print provides unified print services across all campuses for faculty, staff, and students.


The Illinois Tech Public Virtual Private Network (VPN) allows users with Illinois Tech logins access university network resources as if they were directly connected to the Illinois Tech network.


Access Illinois Tech, Illinois Tech's internal name for Okta.


Microsoft Teams is a secure, Cloud-based chat and group collaborative workspace that seamlessly integrates with other Microsoft 365 applications, including Exchange, OneDrive, and SharePoint.


PeopleAdmin is a provider of online human resource service modules for higher education.


Zoom is available to all faculty, staff and student employees, and its use is intended for the purpose of conducting University-related activities.


Access Illinois Tech's Network with an Ethernet connection from on-campus offices, classrooms, residence halls, and other locations.


End User Computing is a university-wide service that provides computer support, both desk-side and remote, to individuals and departments across the University.


The Office of Technology Services (OTS) provides equipment for rent to faculty, staff, departments, and organizations of Illinois Institute of Technology and select external organizations.


TeamDynamix, the IT Knowledge Base allows service owners to create, update, and publish documentation about their IT services.


GitHub provides hosting for git repositories and other services and tools for software development teams.