Popular Services
TeamDynamix, Illinois Tech’s IT Service Management platform acts as Illinois Tech’s primary ticketing and ITSM system.
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Illinois Tech Print provides unified print services across all campuses for faculty, staff, and students.
Illinois Tech Information Technology provides traditional phone services to the Illinois Tech community.
Illinois Tech provides encryption key escrow for both Mac and PC platforms.
As part of workstation deployment or redeployment, imaging tools replace the operating system and software on a computer to meet university standards.
Salesforce TargetX is the CRM system Admissions uses to recruit potential graduate and undergraduate applicants.
After a machine is deployed, these tools help keep the fleet of machines up to date.
The Business Intelligence (BI) System (also known as Cognos)
Email and calendaring services provide standard individual e-mail, calendaring, and contact management services.
Microsoft Teams Phone Service is a cloud-based phone system that allows you to make and receive phone calls using your Illinois Tech number directly within the Microsoft Teams application.
The Illinois Tech Public Virtual Private Network (VPN) allows users with Illinois Tech logins access university network resources as if they were directly connected to the Illinois Tech network.
The development team builds high-quality web sites and applications using the latest technologies to communicate with effectiveness and style.
Illinois Tech OTS operates firewalls for all campuses. Firewall rule add/change/deletes must be requested through the Firewall Ruleset Modification Request Form.
Hands-on Canvas workshops and consultations are offered on various topics for all levels.
Urgent assistance or emergency AV support in supported rooms is available by calling 312-567-3375 (7-DESK from the classroom telephone).
Illinois Tech offers many ways to help IT system authenticate or authorize users. This includes Active Directory, LDAP, Single Sign-On (SSO), Multi-Factor Authentication (MFA), Shibboleth, SAML, and others.
TeamDynamix, the IT Knowledge Base allows service owners to create, update, and publish documentation about their IT services.
ImportOmatic is a tool from Omatic Software that is used by Advancement to import data into Blackbaud Raiser's Edge NXT
BuyIt is Illinois Tech's internal name for Unimarket, a web-based ordering tool integrated with Banner Finance.
Illinois Tech's agreement with Microsoft offers Microsoft Office software, core client access licenses, and operating system upgrades for University-owned computers
Microsoft Teams is a secure, Cloud-based chat and group collaborative workspace that seamlessly integrates with other Microsoft 365 applications, including Exchange, OneDrive, and SharePoint.