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TeamDynamix, Illinois Tech’s IT Service Management platform acts as Illinois Tech’s primary ticketing and ITSM system.
BuyIt is Illinois Tech's internal name for Unimarket, a web-based ordering tool integrated with Banner Finance.
Illinois Tech OTS's Remote Support Assistance application (powered by Bomgar) allows technical specialists to troubleshoot computers, smartphones, servers, and other devices by controlling them remotely.
Access Illinois Tech, Illinois Tech's internal name for Okta.
TouchNet is a web-based, real-time service that provides online, self-service access to the student's account and billing history.
Illinois Tech’s learning management system, Canvas, allows Illinois Tech instructors to deliver course materials, manage grades, and create learning activities and allows students to submit assignments and tests and view grades.
The Support Desk provides Service Desk and catch-and-dispatch services via phone, email, and chat to support the incident and service request processes for Illinois Tech OTS and other partners.
Mathematica software analyzes data sets, solves complex differential equations, and develops an entire solution for fast, high-precision numeric and symbolic computation.
Microsoft Teams Phone Service is a cloud-based phone system that allows you to make and receive phone calls using your Illinois Tech number directly within the Microsoft Teams application.
Urgent assistance or emergency AV support in supported rooms is available by calling 312-567-3375 (7-DESK from the classroom telephone).
Illinois Tech offers many ways to help IT system authenticate or authorize users. This includes Active Directory, LDAP, Single Sign-On (SSO), Multi-Factor Authentication (MFA), Shibboleth, SAML, and others.
TeamDynamix, the IT Knowledge Base allows service owners to create, update, and publish documentation about their IT services.
ArcGIS is a geographic information system (GIS) for working with maps, geographic information and data.
Med+Proctor is a healthcare technology company formed with the goal of improving front office medical processes by digitizing and streamlining paper-based forms.
Illinois Tech has licensed Windows Defender for protecting managed endpoints against viruses, malware, and ransomware.
University colleges, departments, researchers, or any other member of the University can request a new dedicated virtual server for a variety of uses.
SharePoint is an online content and document management tool available for students, faculty, and staff to create web sites and manage file libraries.
Illinois Tech Print provides unified print services across all campuses for faculty, staff, and students.
Salesforce TargetX is the CRM system Admissions uses to recruit potential graduate and undergraduate applicants.