Question
How do I navigate the Voicemail system.
Answer
Accessing Your Voicemail for the First Time
- Using your own campus desk phone: Dial x86423
- Using any other campus phone: Dial x86423
- Press the * key, enter your 5-digit extension, followed by the # key.
- Using a non-campus phone: Dial 312-808-6423.
- When asked to enter your mailbox ID, enter your IIT 5-digit extension number followed by # key.
- Enter the temporary default passcode: 194075, followed by the # key.
- When prompted, enter your new voicemail passcode followed by # key.
- Reenter your new passcode to confirm it.
- When prompted, record your name. Press # when you are finished recording.
- Press 2 to listen to your recorded name.
- Press 1 to re-record your name.
- Press * when you are satisfied with your recorded name.
- You are now finished with the initial setup of your new Mitel voicemail system.
Change Your Voicemail Password
- After logging into your voicemail, press 8.
- Enter your new passcode and then press #.
- Reenter the new passcode and press # to confirm.
Recording and Changing "Busy” Greeting
- After logging in to your voicemail, press 1.
- At the voice messages menu, press 2.
- Press 1 to record a new busy greeting.
- Record your new busy greeting; then press #.
Recording and Changing “No Answer” Greeting (e.g., Away From Your Desk)
- After logging in to your voicemail, press 1.
- At the voice messages menu, press 3.
- Press 1 to record a new “no-answer” greeting.
- Record your new no-answer greeting and press #.
Additional Information
Need additional information or assistance? Please contact the Support Desk 312.567.3375