Setting an Automatic Reply on a Shared Mailbox

How do I set an Automatic Reply message on a Shared Mailbox?

 

Open a Shared Mailbox Directly

  1. Open your own mailbox in Outlook in a browser.
       - Sign into portal.iit.edu > Quick Access > Email
     
  2. Click on your profile picture or initials in the upper right hand corner. 
  3. Select Open another mailbox.
    This window will pop up.  Search for your Shared Mailbox.  Click Open.

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Your shared mailbox will open in a new browser tab.  You are now accessing the shared mailbox directly, instead of accessing its folders from within your own mailbox.  

Tip: When working with multiple mailboxes, it can help to change the themes.  In the Shared Mailbox, click the gear icon > General > Appearance and then choose a theme.

From the Directly Opened Shared Mailbox

  1. Open Settings ( Gear icon in the upper right corner )
  2. Go to Mail > Automatic Replies > Automatic Replies on. 
  3. Type your message here.  Choose a start & stop time if you’d like, as well as if your replies should apply to senders outside the organization.  Click Save when you’re done.

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The message will appear to let you know that automatic replies are on.

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Additional Information

Need additional information or assistance? Please contact the Support Desk 312.567.3375

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