Accessing a Shared Inbox

Question

How do I add an inbox that is shared with me?

Answer

Open a Shared Mailbox Directly

  1. Open your own mailbox in Outlook in a browser.
       - Sign into portal.iit.edu > Quick Access > Email
     
  2. From your email, click on your profile picture or initials in the upper right hand corner. 
  3. Select Open another mailbox.
    This window will pop up.  Search for your Shared Mailbox.  Click Open.

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Your shared mailbox will open in a new browser tab.  You are now accessing the shared mailbox directly, instead of accessing its folders from within your own mailbox.  

Open a Shared Mailbox as a folder in your inbox

From your inbox,

  1. Go to Folders.
  2. Click the 3 dots to the right of folders,
  3. Select Add folder or mailbox and type in in the inbox name

It will then appear at the bottom of your folders list.

Open a Shared Mailbox From Outlook on a Mac

 

  1. File > Open > Shared Mailbox and type in in the inbox name

It will then appear at the bottom of your folders list.

 

 

Additional Information

Need additional information or assistance? Please contact the Support Desk 312.567.3375

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