Voicemail Passcode Reset

Question

How do I reset my voicemail passcode?

Answer

 

  1. In a web browser, go to https://config.sip.net.internet2.edu/myaccount 
  2.  Leave the User ID field blank. 


     
  3. Put in your full 10-digit phone number (e.g., 3125673375) in the Phone Number field
    -OR-
    Put your 5-digit extension (e.g., 73375) in the Extension field. 
  4. Put in your full Illinois Tech email address in the Email Address field.
  5. Click the Send Request button.
  6. Check your email for a 6-digit confirmation number.
  7. Enter the 6-digit number in the Confirmation Number field. 


     
  8. Click the second graphic labeled RESET Voice Portal Passcode, see red box above. 
  9. Enter in a new passcode twice following the rules on the right-hand side. 


     
  10. Click the Reset Passcode button.
  11.  If successful, you will be returned to the Request Password Request page with a message that your password has been changed.  You will also get email confirmation. 
    NOTE:  you will be prompted to change your passcode when you log into your voicemail after this reset. 

 

 

 

Additional Information

Need additional information or assistance? Please contact the Support Desk 312.567.3375

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