Body
Question
How can I proactively deal with PC/Mobile virus threats?
Answer
The most efficient solution for keeping up-to-date against malware is to keep updated with both operating system and machine updates.
MacOS:
Ensure that you are updated to the most recent version of MacOS that your machine can support. Updates are usually provided for the latest 2-3 versions of MacOS by Apple. For full details, visit the following:
https://support.apple.com/guide/mac-help/mchlpx1065/10.13/mac/10.13
Windows:
Ensure that Windows Update is set to run automatically.
https://support.microsoft.com/en-us/help/4027667/windows-10-update
In addition, do not use third-party anti-malware software. Please utilize Windows Defender, Microsoft's built-in security solution.
iOS:
Ensure that you allow automatic updates to iOS, and ensure that the "Installing Apps" restrictions is enabled in Settings --> General --> Restrictions.
Android:
Ensure that you allow automatic Android updates. Avoid downloading third-party *.apk files or using custom ROMs. Never enable the installation of third-party applications in Settings --> Apps & notifications --> Advanced --> Special app access --> Install unknown apps.
All-in-one update software for desktop/laptop machines:
Apple:
OS updates provide all hardware updates.
Dell:
Download and Install Support Assist here:
https://downloads.dell.com/serviceability/catalog/SupportAssistInstaller.exe
HP:
Download and install HP Support Assistant here:
https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html
Lenovo:
Download and install Lenovo System Update here:
https://support.lenovo.com/us/en/downloads/ds012808
Additional Information
Need additional information or assistance? Please contact the Support Desk 312.567.3375