Adding a Shared Mailbox to Outlook on a Mobile Device

To access a shared mailbox on a mobile device, use the following steps. 

1. Open the Microsoft Outlook app.
   If not already done so, sign into your primary account in Outlook for iOS or Android.

2. Tap on the circle with your Initial in the top left corner.
3. Tap the envelope with the plus sign.
4. Select Add shared Mailbox
5. If you have multiple accounts in Outlook Mobile, select the account that has permissions to access the shared mailbox. 

After the account setup process completes, the shared mailbox will display in your account list in Outlook for iOS or Outlook for Android. 

To remove a shared mailbox, go to Settings > Accounts. Then tap on the shared mailbox and select Delete Account. 

Need additional information or assistance? Please contact the Support Desk 312.567.3375